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:root{--texto-primario:#3a3345;--texto-secundario:#5f6478;--texto-apoio:#7a8497;--superficie-pagina:#f7faff;--superficie-card:#fff;--borda:#d0d9e8;--borda-suave:#dfe6f5;--marca:#5a78ff;--marca-escura:#2950ff;--marca-hover:#4564f1;--marca-clara:#d9e0ff;--marca-suave:#e7effc;--menu-de:#342f40;--menu-ate:#282530;--menu-texto:#c8c8d0;--menu-texto-fraco:#9a9aa8;--menu-texto-sutil:#a9a6b2;--menu-marca:#a9baff;--status-erro-escuro:#d81c1a;--ink:var(--texto-primario);--muted:var(--texto-secundario);--canvas:var(--superficie-pagina);--paper:var(--superficie-card);--line:var(--borda);--brand:var(--marca);--brand-soft:var(--marca-suave);--soft:var(--marca-suave);--danger:var(--status-erro-escuro);--font:var(--font-poppins), "Poppins", ui-sans-serif, system-ui, sans-serif}*{box-sizing:border-box}body{background:var(--canvas);color:var(--ink);font-family:var(--font);-webkit-font-smoothing:antialiased;margin:0;font-size:14px}button,input,textarea{font:inherit}button,a,input,textarea{outline-offset:4px}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible{outline:3px solid var(--marca)}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.48}button{color:inherit}a{color:inherit;text-decoration:none}h1,h2,h3,p{margin:0}button{border:0}button svg{flex-shrink:0}.workspace{grid-template-columns:236px minmax(0,1fr);min-height:100vh;display:grid}.sidebar{background:linear-gradient(180deg,var(--menu-de),var(--menu-ate));color:var(--menu-texto);border-right:1px solid #ffffff0f;flex-direction:column;height:100vh;padding:28px 16px 24px;display:flex;position:sticky;top:0}.brand{letter-spacing:normal;text-align:center;flex-direction:column;align-items:center;gap:8px;padding:0 8px 36px;font-size:14px;font-weight:500;line-height:1.5;display:flex}.brand-logo{width:118px;height:21px;display:block}.brand-icon{width:50px;height:20px;display:none}.brand-subtitle{letter-spacing:normal;color:var(--menu-texto-sutil);margin-top:0;font-size:14px;font-weight:500;display:block}.main-nav{flex-direction:column;gap:4px;display:flex}.nav-item{text-align:left;color:var(--menu-texto);background:0 0;border-radius:14px;align-items:center;gap:11px;min-height:44px;padding:12px 16px;font-size:13px;font-weight:500;display:flex;position:relative}.nav-item.active{color:#fff;background:#ffffff17;box-shadow:0 6px 16px #0000001f}.nav-item:hover{background:#ffffff0d}.nav-count{color:var(--menu-texto-fraco);margin-left:auto;font-size:11px}.sidebar-note{max-width:190px;margin-top:auto;padding:45px 15px 28px}.small-orbit{width:39px;height:39px;color:var(--menu-marca);border:1px solid #ffffff26;border-radius:50%;place-items:center;margin-bottom:17px;display:grid}.sidebar-note p{letter-spacing:-.3px;font-size:16px;line-height:1.6}.sidebar-note strong{color:#fff;font-weight:600}.sidebar-note small{color:var(--menu-texto-fraco);margin-top:11px;font-size:11px;line-height:1.7;display:block}.sidebar-footer{color:var(--menu-texto);border-top:1px solid #ffffff1a;flex-wrap:wrap;align-items:center;gap:7px;padding:20px 8px 0;font-size:10px;display:flex}.sidebar-footer small{color:var(--menu-texto-fraco);flex-basis:100%;margin-top:4px;margin-left:13px;font-size:10px}.connection-dot{background:#c99b61;border-radius:50%;width:6px;height:6px}.connection-dot.online{background:var(--marca)}.main-content{width:100%;min-width:0;max-width:1740px;margin:0 auto;padding:0 34px}.topbar{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;height:78px;display:flex}.breadcrumb{color:var(--muted);align-items:center;gap:12px;font-size:12px;display:flex}.breadcrumb strong{color:var(--ink);font-weight:500}.help-button{color:var(--muted);background:0 0;align-items:center;gap:7px;font-size:12px;display:flex}.page-heading{justify-content:space-between;align-items:center;gap:24px;padding:33px 0 27px;display:flex}.heading-context{color:var(--brand);align-items:center;gap:7px;margin-bottom:10px;font-size:11px;display:flex}.teal-line{background:var(--brand);width:20px;height:2px}h1{letter-spacing:-1.1px;font-size:29px;font-weight:600;line-height:1.3}.page-heading p{color:var(--muted);margin-top:8px;font-size:12px}.heading-actions{flex-direction:column;flex-shrink:0;align-items:flex-end;gap:12px;display:flex}.session-status{color:var(--muted);align-items:center;gap:6px;font-size:11px;display:flex}.session-status>span{background:var(--texto-apoio);border-radius:50%;width:5px;height:5px}.session-status.is-active>span{background:var(--brand)}.button{border-radius:14px;justify-content:center;align-items:center;gap:8px;min-height:41px;padding:12px 17px;font-size:12px;font-weight:500;transition:background .15s;display:inline-flex}.primary{color:#fff;background:var(--brand)}.primary:not(:disabled):hover{background:var(--marca-hover)}.secondary{color:var(--ink);border:1px solid var(--line);background:#fff}.secondary:hover{background:var(--brand-soft)}.stop{color:var(--danger);background:#fff;border:1px solid #dbc6c3}.error-notice,.demo-notice{border-radius:7px;align-items:center;gap:9px;margin-bottom:16px;padding:12px 16px;font-size:12px;display:flex}.error-notice{color:#92352d;background:#fff1ed;border:1px solid #edd4cc}.error-notice>button{color:inherit;background:0 0;align-items:center;margin-left:auto;font-weight:600;display:flex}.demo-notice{color:#38587a;background:#eaf1fa;border:1px solid #d5e1ef}.demo-notice strong{font-weight:600}.demo-notice span{color:#536c87}.session-strip{border:1px solid var(--line);background:#fff;border-radius:16px;align-items:center;gap:20px;margin-bottom:21px;padding:15px 19px;display:flex}.session-identity{align-items:center;gap:11px;display:flex}.person-avatar{background:var(--marca-suave);width:36px;height:36px;color:var(--marca-escura);border-radius:50%;place-items:center;font-size:13px;font-weight:600;display:grid}.session-identity strong{font-size:12px;font-weight:600}.session-identity span{color:var(--muted);margin-top:4px;font-size:10px;display:block}.source-status{color:var(--muted);gap:19px;margin-left:auto;font-size:11px;display:flex}.source-status>span{align-items:center;gap:6px;display:flex}.source-status i{background:var(--borda);border-radius:50%;width:5px;height:5px;margin-left:1px}.source-status .source-on i{background:var(--brand)}.call-clock{border-left:1px solid var(--line);color:var(--muted);align-items:center;gap:8px;padding-left:20px;display:flex}.call-clock time{color:var(--ink);font-variant-numeric:tabular-nums;min-width:46px;font-size:15px;font-weight:600}.call-grid{grid-template-columns:minmax(210px,.88fr) minmax(275px,1.12fr) minmax(285px,1fr);align-items:start;gap:20px;display:grid}.panel{background:var(--paper);border:1px solid var(--line);border-radius:16px;min-width:0;overflow:hidden}.panel-header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:7px;min-height:64px;padding:19px 18px;display:flex}.panel-header>div{align-items:center;gap:8px;display:flex}.panel-header svg{color:var(--marca)}.panel-header h2,.guidance-heading h2{letter-spacing:-.15px;white-space:nowrap;font-size:13px;font-weight:600}.subtle-badge{color:var(--texto-secundario);background:var(--superficie-pagina);border-radius:4px;padding:4px 6px;font-size:9px}.stages{flex-direction:column;gap:3px;padding:18px 17px 8px;display:flex}.stage{text-align:left;color:var(--muted);background:0 0;border-radius:6px;align-items:center;gap:10px;padding:9px;font-size:11px;font-weight:500;display:flex;position:relative}.stage:disabled{opacity:1;cursor:default}.stage-number{border:1px solid var(--borda);width:24px;height:24px;color:var(--texto-apoio);font-variant-numeric:tabular-nums;background:#fff;border-radius:50%;flex-shrink:0;place-items:center;font-size:10px;display:grid}.stage.current{background:var(--marca-suave);color:var(--marca-escura);font-weight:600}.stage.current .stage-number{background:var(--brand);border-color:var(--brand);color:#fff}.stage.past .stage-number{background:var(--marca-suave);color:var(--marca-escura);border-color:var(--marca-clara)}.stage-current-label{color:var(--marca-escura);margin-left:auto;font-size:9px;font-weight:500}.script-content{padding:17px 22px 25px}.step-caption{color:var(--texto-apoio);font-size:10px}.script-content h3{letter-spacing:-.35px;margin:7px 0 14px;font-size:17px;font-weight:600;line-height:1.45}.script-quote{color:var(--texto-secundario);border-left:2px solid var(--marca-clara);padding-left:12px;font-size:12px;line-height:1.85}.checklist{flex-direction:column;gap:12px;margin-top:23px;display:flex}.checklist label{color:var(--texto-secundario);cursor:pointer;align-items:flex-start;gap:8px;font-size:11px;line-height:1.5;display:flex}.checklist input{appearance:none;border:1px solid var(--borda);border-radius:3px;flex-shrink:0;place-content:center;width:14px;height:14px;margin:1px 0 0;display:grid}.checklist input:checked{background:var(--brand);border-color:var(--brand)}.checklist input:checked:after{content:"✓";color:#fff;font-size:11px}.checklist input:checked+span{color:var(--texto-apoio);text-decoration:line-through}.script-footer{background:var(--superficie-pagina);border-top:1px solid var(--borda-suave);color:var(--texto-secundario);align-items:flex-start;gap:7px;padding:14px 20px;display:flex}.script-footer p{font-size:10px;line-height:1.6}.script-footer svg{flex-shrink:0;margin-top:1px}.transcript-panel{flex-direction:column;height:620px;display:flex}.listening{color:var(--marca-escura);white-space:nowrap;align-items:center;gap:5px;font-size:10px;display:flex}.listening>span{background:var(--marca);border-radius:50%;width:5px;height:5px}.transcript-scroll{scrollbar-width:thin;scrollbar-color:var(--borda) transparent;flex:1;min-height:0;overflow-y:auto}.transcript-empty{text-align:center;flex-direction:column;justify-content:center;align-items:center;min-height:100%;padding:25px;display:flex}.audio-illustration{align-items:center;gap:5px;height:110px;margin-bottom:25px;display:flex}.audio-illustration span{background:var(--marca-clara);border-radius:4px;width:4px}.audio-illustration span:nth-child(4n+2){background:var(--marca)}.transcript-empty h3{letter-spacing:-.4px;font-size:17px;font-weight:500}.transcript-empty p{color:var(--muted);max-width:240px;margin:11px 0 24px;font-size:11px;line-height:1.8}.transcript-empty .button{padding:10px 14px;font-size:11px}.transcript-lines{padding:22px 20px}.transcript-line{padding-bottom:23px}.speaker-heading{align-items:center;gap:7px;font-size:10px;display:flex}.speaker-mark{background:var(--superficie-pagina);width:20px;height:20px;color:var(--texto-secundario);border-radius:50%;place-items:center;font-size:9px;font-weight:600;display:grid}.speaker-heading strong{font-weight:600}.speaker-heading time{color:var(--texto-apoio);font-variant-numeric:tabular-nums;margin-left:auto;font-size:9px}.speaker-heading small{color:var(--texto-apoio);font-size:9px}.transcript-line p{color:var(--muted);overflow-wrap:anywhere;margin:7px 0 0 27px;font-size:12px;line-height:1.9}.transcript-line.customer .speaker-mark{color:var(--marca-escura);background:var(--marca-clara)}.transcript-line.customer p{color:var(--ink);background:var(--superficie-pagina);border-radius:0 8px 8px;padding:9px 12px}.transcript-line.partial 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var(--marca-clara);border-radius:50%;position:absolute;inset:13px}.orbit-dot{background:var(--marca);width:8px;height:8px;box-shadow:0 0 0 5px var(--brand-soft);border-radius:50%;position:absolute;top:17px;right:5px}.guidance-empty h3{letter-spacing:-.4px;max-width:250px;margin:auto;font-size:18px;font-weight:500;line-height:1.5}.guidance-empty>p{color:var(--muted);max-width:240px;margin:13px auto 22px;font-size:11px;line-height:1.8}.guidance-steps{text-align:left;flex-direction:column;gap:10px;max-width:215px;margin:0 auto;display:flex}.guidance-steps>span{color:var(--muted);align-items:center;gap:8px;font-size:10px;display:flex}.guidance-steps svg{color:var(--marca)}.objection-card{border:1px solid var(--borda-suave);border-top:3px solid var(--marca);background:#fff;border-radius:16px;overflow:hidden;box-shadow:0 8px 24px #3a334508}.objection-top{justify-content:space-between;align-items:center;padding:13px 17px 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